Support and FAQs

Welcome to Red Hot Rehab app support. This page provides help for users of the Red Hot Rehab mobile application available on Google Play and the Apple App Store.

If you need assistance with app functionality, account access, or general questions, please use the resources below.

Get Help with the App

You may contact us for help with:

• App login or account access

• Appointment scheduling or management

• Accessing exercise programs or app features

• Technical issues, errors, or crashes

• Updating user or pet information

Contact Support

For app-related support, please contact:

Email: support@redhotrehab.org

We aim to respond to all support inquiries within 1–2 business days.

Technical Support Information

If you are reporting a technical issue, please include:

• A brief description of the issue

• Your device type (iOS or Android)

• App version (if known)

This information helps us investigate and resolve issues efficiently.

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Frequently Asked Questions

• How do I manage appointments?

Appointments can be scheduled or managed through the Red Hot Rehab app or by contacting the clinic directly.

• What if the app is not working properly?

Please restart the app and ensure it is updated to the latest version. If the issue continues, contact support using the information above.

• How do I update my information?

User and pet information can be updated within the app settings or on www.redhotrehab.org.

• Is my data secure?

Red Hot Rehab takes reasonable steps to protect user information. For details, please review our Privacy Policy.

• Data Requests

To request access to, correction of, or deletion of your app data, please contact us using the information above. Requests will be handled in accordance with applicable laws and our Privacy Policy.

• Emergency Disclaimer

The Red Hot Rehab app does not provide emergency or veterinary medical services.

If your dog is experiencing a medical emergency, contact your veterinarian or an emergency veterinary clinic immediately.